PROCESSING AND DELIVERY
Order Processing Time
All orders are processed and prepared for dispatch within 3 working days of the order being placed. Working days are Monday to Friday and exclude weekends and UK public holidays.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information (where applicable).
UK Delivery
UK orders are typically delivered within 2 working days after dispatch. Delivery times may vary slightly depending on the courier service and any unforeseen delays.
International Delivery
International orders are typically delivered within 5–10 working days after dispatch. Delivery times may vary depending on destination, customs processing, local postal services, and potential carrier delays.
Tracking Information
Tracking details are provided by email once your order has been dispatched. Please allow time for tracking information to become active after the parcel has been collected by the courier.
Order Delays
While we aim to process and deliver all orders within the estimated timeframes above, delays can occasionally occur due to courier issues, weather conditions, customs procedures, or circumstances outside of our control.