PROCESSING AND DELIVERY


Order Processing Time

All orders are processed and prepared for dispatch within 3 working days of the order being placed. Working days are Monday to Friday and exclude weekends and UK public holidays.

Once your order has been dispatched, you will receive a confirmation email containing your tracking information (where applicable).


UK Delivery

UK orders are typically delivered within 2 working days after dispatch. Delivery times may vary slightly depending on the courier service and any unforeseen delays.


International Delivery

International orders are typically delivered within 5–10 working days after dispatch. Delivery times may vary depending on destination, customs processing, local postal services, and potential carrier delays.


Tracking Information

Tracking details are provided by email once your order has been dispatched. Please allow time for tracking information to become active after the parcel has been collected by the courier.


Order Delays

While we aim to process and deliver all orders within the estimated timeframes above, delays can occasionally occur due to courier issues, weather conditions, customs procedures, or circumstances outside of our control.